Product Condition

At Icon Byte Systems (iconbytesystems.com), we are committed to providing clear and accurate information about the condition of our IT hardware and computer components.

Our Product Conditions Are Categorized As Follows:

New (New) Definition: Items labeled as “new” are completely unused and in original condition. Condition Description: These products are in perfect condition and remain sealed in their original packaging, without being opened, installed, or used in any way. Assurance: Icon Byte Systems ensures that all “new” products are delivered in excellent, unused condition.

Refurbished (Refurbished) Definition: “Refurbished” products are items that have been restored to proper working condition. Condition Description: While not brand-new, these products have been tested and verified to function correctly. They may or may not be in original packaging. Additional Information: Refurbished items may show minor cosmetic signs such as light scratches or handling marks due to the restoration process.

Used (Used) Definition: “Used” products are previously owned items that have been in use. Condition Description: These products may show visible signs of wear, handling, or usage and may not include original packaging or all accessories.

Title Guidelines:

New Products: Product titles will clearly indicate that the item is new and unused.
Refurbished Products: Product titles will include “Refurbished” to ensure transparency about the product condition.
Used Products: Product titles will clearly state that the item is used or pre-owned.

For any questions or require assistance, please contact our customer support team.

Contact Information

Email: info@iconbytesystems.com
Phone: +1 (512) 348-7747
Hours of Operation: Monday to Friday, 9:00 AM – 6:00 PM (CT)