Delivery Timeframe:
At Icon Byte Systems, we aim to deliver your orders as quickly and efficiently as possible.
- Total Delivery Time: Orders are typically delivered within 4 to 7 business days (Monday to Friday).
- Order Processing Time: Orders are processed within 1 to 2 business days.
- Order Cutoff Time: Orders placed before 2:00 PM (CT) on business days will begin processing the same day.
Please note that delivery times may vary depending on product availability and shipping destination. Any delays will be communicated to you.
Shipping Cost:
A flat shipping charge of $10 per order applies to all shipments within the United States. The shipping amount will be shown at checkout before your order is placed.
Shipping Method:
Orders are shipped using reliable shipping services to ensure safe and timely delivery. Once your order is dispatched, you will receive a tracking number to monitor its progress.
Shipping Restrictions:
Certain products may have shipping limitations based on size, weight, or delivery location. Any applicable restrictions will be clearly communicated during checkout.
Delivery Confirmation:
If you require a signature upon delivery, you may request this by adding a note when placing your order.
Order Tracking:
After shipment, a tracking number will be sent to your email so you can track your order. We may also provide additional updates regarding your shipment.
Lost or Damaged Shipments:
If your order is lost or arrives damaged, please contact us promptly. We will work with the shipping carrier to resolve the issue and arrange a replacement if necessary.
Returns and Refunds:
We offer a 21-day return period from the date of delivery. Items must be returned in their original condition and packaging. Refunds are processed after inspection of the returned item. For full details, please refer to our Return Policy.
Additional Information:
Orders are not processed on weekends or public holidays. If you have special delivery requests, please contact our support team before placing your order.
Contact Information
Icon Byte Systems
925 S Mason Rd, Ste 324
Katy, TX 77450, USA
Email: info@iconbytesystems.com
Phone: +1 (512) 348-7747
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (CT)
For any shipping-related questions or assistance, feel free to reach out to us. We are happy to help.